Shipment & Returns

Questions About Products Delivery & Return

6 Articles

  • How Shipping Costs Work Shipping costs depend on the weight and total dimensions of the package. Sheets that cannot ship through regular Ground service will...
  • What if I receive a damaged item? Almost all our products are shipped in wooden crate to prevent product damages. But, all orders are to be inspected upon arrival. In the...
  • Is the truck driver responsible for unloading the crate? No, freight truck companies do not require their drivers to unload shipments if you have not requested the liftgate service. Please also...
  • How long will my order take to be delivered? Leading time for Polycarbonate Sheets is of 10 business days after payment is received
  • I Received the Wrong Item If you have received a different item than what was ordered, take some good pictures of the wrong items received and contact us...
  • What countries do you ship to? All our items are available to ship within the United States and Canada. For international shipping contact us to receive a...